AI-Powered CRM for Bangladesh
Turn Leads and Conversations Into Long-Term Customers
Manage leads, sales pipelines, follow-ups, tickets and every call or message from one connected CRM—integrated with your contact center, WhatsApp, Messenger, SMS and AI agents.
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Everything Your Sales and Service Teams Need
Replace disconnected spreadsheets and inboxes with a shared system designed around the full customer journey.
Lead Management
Capture leads from calls, forms, campaigns, WhatsApp and Messenger and assign them automatically.
Sales Pipeline
Track every opportunity, stage, task, quotation and follow-up from a clear visual pipeline.
Unified Timeline
Give agents the complete history of calls, recordings, messages, notes and previous actions.
Tickets & Support
Convert customer requests into trackable tickets with ownership, priority and service status.
AI Automation
Qualify leads, summarize conversations, schedule follow-ups and hand complex cases to people.
Reports & Analytics
Measure response time, conversion, campaign performance, agent activity and customer outcomes.
One Connected Journey
From First Contact to Resolution
Infosoftbd connects automation and human teams without losing customer context.
Collect leads from voice, web and messaging channels.
Identify the customer, intent and conversation history.
Use AI agents and workflows for immediate action.
Guide human teams with context and measurable next steps.
Built Around Your Existing Business
Integrate with your website, ecommerce platform, ERP, payment system, telephony and internal tools through secure APIs.
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