Social Chat & DM Automation

Automate Your DMs & WhatsApp, Triple Your Leads

Turn Instagram comments into instant sales, capture customer numbers, and run automated WhatsApp marketing campaigns. Build trust and generate conversions 24/7. Official API integrations with Meta.

Channels Supported:
Instagram DM
WhatsApp Business
FB Messenger
Social Media Chat Automation Dashboard and Analytics — Infosoftbd Solutions

80%+

Average Message Open Rate

3x

Sales Conversion Boost

< 2 sec

Instant Customer Response Time

100%

Official Meta & WA API Compliant

LIVE CHAT SIMULATOR

See How Chat Automation Works In Real-Time

Click on any growth trigger button on the left to see the automated interaction play out inside the smartphone mockup on the right.

Choose a Growth Trigger:

IG
Visual Drag and Drop Chat Flow Builder Interface — Infosoftbd Solutions
DRAG-AND-DROP FLOWS

No Coding Required. Build Flows Visually.

Designing conversion funnels is as simple as drawing boxes and lines. With our visual flow builder, you can orchestrate complex, personalized user journeys that respond instantly based on user actions.

  • Visual Branching Logic: Direct customers to support, sales, or product catalogs depending on what options they click.
  • Dynamic Personalization: Address prospects by their social media name, region, or previous purchase history.
  • Instant CRM Syncing: Push collected data directly to Google Sheets, CRM platforms, or custom backend endpoints.
FEATURES & CAPABILITIES

Everything You Need to Scale Customer Interaction

Enterprise-ready automation features tailored to grow your social presence and brand revenue.

Comment-to-DM Auto-replies

Boost your post engagement by 400%. Set up triggers so that when visitors comment a keyword like "PRICE" or "INFO" on your posts, reels, or ads, the bot sends them a personalized DM instantly with direct purchase links.

Story Mention Campaigns

Encourage user-generated content by automating reactions. When someone mentions your brand in their Instagram story, automatically thank them, reply to their mention, and send them a special discount coupon via DM.

WhatsApp Broadcasting

Reach your audience where they are. Send official, compliance-friendly marketing messages, discount codes, shipping notifications, and reminders. Boasts open rates above 90% in Bangladesh.

24/7 Automated Lead Capture

Automatically ask for email address, location, and phone numbers during user conversations. Store leads in your database or CRM before passing the hot opportunity over to your sales team.

Live Agent Handover

Allow humans to take over when it matters. If a user asks a complex question, the bot pauses and flags the chat in the shared inbox, allowing your customer support agents to step in seamlessly.

Analytics & ROI Tracking

Monitor which flow, comment keyword, or ad trigger is generating the most revenue. Track response times, contact capture rates, and user retention in real-time from a simple dashboard.

PRICING

Flexible Pricing Built to Scale with Your Growth

Choose the perfect tier for your social media and chat marketing campaigns. Start free for 14 days.

Starter

Custom

Great for small businesses and influencers starting to automate social media comments and direct messaging.


  • Up to 1,000 active contacts
  • Instagram & Facebook Messenger
  • Automated comment auto-replies
  • Story mention triggers
  • Visual Flow Builder access
  • WhatsApp Business API
  • Custom CRM integrations
Start Free Trial
MOST POPULAR
Professional

Custom

Perfect for growing brands, online shops, and agencies who require WhatsApp automation and integrations.


  • Up to 5,000 active contacts
  • WhatsApp, Instagram & FB Messenger
  • WhatsApp broadcast campaigns
  • Advanced CRM & Google Sheets sync
  • Custom variables & tagging
  • Priority support (24/7)
  • Analytics reporting export
Start Free Trial
Enterprise

Custom

For high-volume retail stores, telecom, and banking institutions requiring custom hosting and dedicated resources.


  • Unlimited active contacts
  • All social and chat channels
  • Dedicated cloud server instance
  • Custom webhook & database API sync
  • Custom SLA agreement
  • Dedicated Account Manager
  • Complete setup & flow onboarding
Talk to Sales
FAQ

Frequently Asked Questions

Find quick answers to common questions about API compliance, WhatsApp guidelines, and setup timelines.

Is this solution compliant with Meta's official API policies?

Yes, absolutely. Our platform uses the official Meta APIs for Instagram DM, Facebook Messenger, and WhatsApp Business API. Your account remains completely safe from bans, as we adhere strictly to Meta's Terms of Service and developer guidelines.

When you set up a comment trigger, our bot monitors comments on your designated posts, reels, or ads. If a user comments your specific keyword (e.g. "INFO"), our system immediately publishes an automated public comment reply and sends a direct message to the user's inbox with the relevant link, price details, or sign-up form. This maximizes post-engagement algorithms and increases leads.

For WhatsApp, Meta charges per-conversation fees depending on whether it is a marketing, utility, or service conversation. Our team helps you set up your official WhatsApp Business account and API dashboard, and we charge only for platform usage. WhatsApp API conversation fees are billed directly via your Meta Business Manager payment method.

Yes. Our Professional and Enterprise tiers support native webhook integrations. You can automatically push captured customer details (names, emails, phone numbers, and custom tags) to platforms like Google Sheets, HubSpot, Shopify, WooCommerce, or custom database APIs.

While the platform features a simple visual drag-and-drop builder so you can create your own flows, we offer full onboarding packages. For Professional and Enterprise clients, our automation engineers will set up your initial trigger templates, comments, and lead-routing flows at no extra cost.

Ready to Triple Your Social Conversions?

Join high-converting brands in Bangladesh using chat automation to reply instantly, capture verified leads, and drive automated revenue. Setup takes minutes.

Or email us at info@infosoftbd.com  ·  +880 96 4976 7574